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Privacy Policy

Effective date: 21 Jan 2026
HONG KONG SHENGTO TRADING CO.,LTD (“we”, “us”, “our”) operates https://www.temorah.com (the “Site”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and all other applicable privacy laws.
  1. Information We Collect
    a. Personal identifiers: name, billing/shipping address, email, phone number, payment details, IP address, device IDs.
    b. Commercial information: products viewed or purchased, order history, discount codes used.
    c. Internet activity: cookies, log files, analytics data, pixel tags.
    d. Inferences: preferences and shopping habits drawn from the above data.
  2. How We Collect
    • Directly when you place an order, subscribe to newsletters, contact customer service, or create an account.
    • Automatically via cookies and similar technologies (see Section 7).
    • From third parties: payment processors (Stripe, PayPal), logistics partners, advertising networks (Google, Meta).
  3. Purpose & Legal Bases (GDPR)
    • Contract: to process and deliver your order, handle returns, issue refunds.
    • Legitimate interests: fraud prevention, network & information security, improving our services.
    • Consent: sending promotional emails, placing non-essential cookies.
    • Legal obligation: tax, accounting, consumer-safety record-keeping.
  4. Retention
    • Order & invoice data: 7 years to meet Hong Kong and EU tax requirements.
    • Marketing consent: until you unsubscribe or 3 years after your last interaction.
    • Cookies: as specified in the table below.
  5. Who We Share With
    Service providers: e-commerce platform, cloud hosting, payment gateways, courier companies.
    Advertising partners: Google Ads, Meta Pixel (audience matching).
    Business transfers: if we merge, acquire, or sell assets.
    Authorities: when legally required.
  6. International Transfers
    We store data on secure servers in the United States and Hong Kong. Where data is transferred from the EEA we rely on Standard Contractual Clauses or adequacy decisions approved by the European Commission.
  7. Cookies & Tracking
    Essential: session ID, cart token, anti-forgery token.
    Analytics: Google Analytics 4 – 14 months retention.
    Marketing: Meta Pixel, Google Ads – 180 days retention.
    You can manage non-essential cookies through the “Cookie Settings” link in the site footer or by adjusting your browser preferences.
  8. Your Rights
    GDPR: access, rectify, erase, restrict processing, data portability, object, withdraw consent at any time.
    CCPA: know categories of personal information collected, delete personal information, opt-out of “selling” or “sharing.”
    Exercise: email service@temorah.com. We will verify your identity and respond within 30 days. You will not face discrimination for exercising these rights.
  9. Children
    The Site is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect personal data from minors; if we discover such data we will delete it promptly.
  10. Changes to This Policy
    We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Effective date.” Where required we will also notify you by email or an in-app notice.
  11. Contact Us
    Data Protection Officer (DPO): service@temorah.com
    Postal address:
    HONG KONG SHENGTO TRADING CO.,LTD
    UNIT 903A 9/F CAMERON COMM CTR
    458-468 HENNESSY RD, CAUSEWAY BAY, HONG KONG